Returns & Exchanges
At Lodis 1965, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all items in original, unused condition. We aim to ensure your complete satisfaction with every premium leather good and accessory you purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the protective dust bags are included to prevent damage during transit.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
